You are a social care worker and a service user, Hannah,
tells you that she is unhappy taking her new medication as she thinks she does
not need it and so she is throwing it away. You know from her care plan that
Hannah does need to take the medication regularly and gets confused. Hannah
begs you to keep this confidential and not tell anyone especially her daughter,
who she sees regularly, as her daughter will be very angry.
Bi How would you explain the term ‘confidentiality’ to Hannah?
I will be straight forward and
honest with Hannah, i will tell her that
i can not keep secret and that it is in
her best interest that relevant people should be told in order to
resolve the issue with her new medication. I can explain to her that if I share
the information with her doctor, he might be able to replace the medication
with an alternative (liquid). It is in her best interest that I share the
information with only authorised people to prevent any harm or neglect.
Bii Identify the range
of people who may need to know about Hannah’s situation, and describe any
tensions that may occur if the information is shared.
family and all professional bodies
who have involvement in Hannah’s medication eg Social workers, psychologist,
day centres etc
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