301 TASK A

Assignment 301 Principles of communication in adult social care settings

Question Booklet

Task A Question and Answers

Ai Identify four different reasons why people communicate.

To Express Feeling

To Resolve Problems

Comfort

to provide continuity of care and giving clear guidance

Aii  Explain how effective communication can affect relationships in an adult social care setting between:

a) Colleagues and other professionals                                                                                                            Marks

Communication is the basis of all relationship regardless of whether the relationship is professional or personal. Effective communication is important as it helps to pass clear, concise, informative and accurate information in order to decrease and eliminate the possibility of mistakes and risks to the people I am working with. Sharing the appropriate information throughout communication aid us to build a strong belief, good team and strong relationship with colleagues, service users and other practitioners.

b) Individuals using the service and their carers                                                                                             Marks

Social care workers work as a team in different settings to help/support/care for people with different needs i.e. disabilities, children, elderly, vulnerable people. Because of the nature of the 

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